Retail Security Officer(Contract)|Wood Dale

Role Based in Wood Dale

Snapshot

• Employer: Giant Eagle (Hiring in Wood Dale)
• Based in: Wood Dale, IL (our main Wood Dale branch)
• Experience: Open to all levels.
• Position: Retail Security Officer (Flexible/Contract, Wood Dale)
• Status: New Wood Dale listing (actively interviewing).
• This Wood Dale-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Giant Eagle team in Wood Dale, IL is growing.
• Benefit from working in Wood Dale, a key hub for the Retail Asset Protection industry.

Pay & Perks

• Compensation: $15-$19/Hour (approx. $36.6k/Year)
• Benefits: A competitive compensation package is offered.
• Flexible contract/gig opportunity in Wood Dale.

Position Scope

• Apply your your professional skills skills at our Wood Dale location.

Maintain a Safe and Secure Supermarket

About Giant Eagle

As a leading supermarket chain, Giant Eagle is committed to providing a premier, safe shopping experience for every guest and a secure working environment for every team member. The Retail Security Officer is the highly visible, proactive guardian of our massive store footprints. When you embark on an entry-level career in retail security jobs with us, you are joining a brand that values your dedication to protecting our community and our assets.

Job Summary

We are actively seeking observant, reliable, and highly professional individuals to join our Asset Protection team. As a Retail Security Officer, you will conduct uniformed floor surveillance, monitor the store entrances, and act as a strong visual deterrent to external theft. You will serve as a safety ambassador, delivering the signature reliability that sets Giant Eagle apart in the grocery industry. This role requires a calm demeanor, strong de-escalation skills, and excellent situational awareness.

Comprehensive Responsibilities

• Visible Deterrence: Conduct continuous patrols of the sales floor and entrance areas in full uniform to deter shoplifting and ensure a safe shopping environment.
• CCTV Operations: Monitor live camera feeds from the security office occasionally, tracking suspicious behavior and alerting management to potential risks.
• De-escalation & Incident Support: Respond to disturbances on the sales floor, utilizing professional de-escalation techniques and assisting management in documenting security incidents.
• Customer Service: Act as an approachable authority figure, greeting customers as they enter, providing directions, and ensuring they feel safe while shopping.

Industry-Leading Benefits & Salary

Your vigilance and professionalism are highly rewarded:

• Salary: Competitive starting pay of $18.00 to $22.00 per hour.
• Team Member Discounts: Enjoy employee discounts on groceries, prepared foods, and fuel at GetGo locations.
• Health & Wellness: Comprehensive medical, dental, and vision coverage available for eligible employees.
• Retirement Planning: 401(k) program featuring an automatic company contribution and matching.

Requirements & Qualifications

• Must be at least 18 years of age upon application.
• High School diploma or GED required; security guard certification or criminal justice coursework is highly preferred.
• Prior experience in retail loss prevention, armed/unarmed security, or a similar field is preferred but not required.
• Strong situational awareness, a commanding yet friendly demeanor, and the ability to remain calm in high-stress scenarios.